Receptionist

The Inland Real Estate Group of Companies, Inc.; Downers Grove (IL); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance (PPO)

401(k) plan with company match

Vacation time, nine paid holidays, and

Floating holidays

Sick time

Tuition reimbursement opportunity

Company‑paid life insurance

Company‑paid short‑term and long‑term‑

disability

Paid Parental Leave

Job summary

The Inland Real Estate Group of Companies, Inc. is seeking a professional, friendly, and highly organized receptionist to serve as the primary contact for employees, visitors, vendors, and business partners at our corporate office.

This role is ideal for someone who enjoys creating a welcoming environment and delivering exceptional customer service. You will support daily office operations, coordinate conference room activities, assist with administrative tasks, and ensure guests receive a

Qualifications

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Responsibilities

• Welcome employees, guests, vendors, and visitors with professionalism.
• Manage visitor check-ins and notify employees of arriving guests per security protocols.
• Answer, screen, and direct incoming calls; respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts.
• Ensure reception areas and conference rooms are organized and ready for meetings.
• Assist with meeting preparation including refreshments, materials, and room setup.
• Receive, sort, and distribute mail and packages; coordinate outgoing mail.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Punctuality

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

Be the First Impression of Inland

Inland Real Estate Group is seeking a professional, friendly, and highly organized Receptionist to serve as the primary point of contact for employees, visitors, vendors, and business partners at our corporate office. This role is ideal for someone who enjoys creating a welcoming environment, thrives in a fast-paced setting, and takes pride in providing exceptional customer service.

As the face of our organization, you will play a key role in supporting daily office operations, coordinating conference room activities, assisting with administrative tasks, and ensuring guests receive a positive and professional experience from the moment they arrive.

What You'll Do

• Welcome and assist employees, guests, vendors, and visitors with professionalism and courtesy.
• Manage visitor check-ins and notify employees of arriving guests while following company security protocols.
• Answer, screen, and direct incoming telephone calls and respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts as needed.
• Ensure conference rooms and reception areas are organized, professional, and ready for meetings.
• Assist with meeting preparation, including refreshments, materials, and room setup.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office and reception supplies and communicate replenishment needs.
• Provide administrative support including data entry, document preparation, filing, scanning, and copying.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Support additional office and administrative projects as assigned.

What We're Looking For

Required:

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Preferred:

• 1+ years of experience in reception, customer service, hospitality, or administrative support within a professional office environment.
• Proficiency with Microsoft Outlook, Word, and Teams.
• Experience working with office equipment and scheduling systems.

Why You'll Be Successful

The ideal candidate is welcoming, dependable, and proactive. You enjoy helping others, take pride in creating a positive office experience, and can effectively balance multiple priorities throughout the day. You understand the importance of professionalism, confidentiality, and exceptional service.

Work Environment

• Primarily based at the reception desk in a professional corporate office environment.
• Regular on‑site attendance during standard business hours is required.
• Frequent interaction with employees, guests, vendors, and service providers.
• Routine use of computers, telephones, office equipment, and conference room scheduling tools.
• Fast-paced environment with changing priorities and frequent interruptions.

Hourly Pay Range: $24.27 - $33.38. This position is eligible to participate in the company's annual discretionary bonus program.

Inland offers a competitive range of benefits for eligible Full‑time employees:

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company‑paid life insurance equaling your annual base salary
• Company‑paid short‑term and long‑term disability
• Paid Parental Leave

This position is eligible as an internal promotion opportunity.

As part of our commitment to an efficient and consistent hiring experience, The Inland Real Estate Group, LLC and its affiliated companies ("Inland") may utilize artificial intelligence ("AI") or automated technologies to assist in certain aspects of the recruitment and hiring process, including resume review and candidate screening. AI‑enabled tools are used to support hiring decisions and are not used as the sole basis for employment decisions. All employment decisions are reviewed and made by qualified Inland professionals.

We are a drug‑free workplace. Pre‑employment background checks and drug screening are conducted for all new hires in accordance with applicable laws and regulations.

Inland is committed to equal employment opportunity and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial status, marital status, veteran status, disability, or any other status protected by applicable law. We do not use AI or any selection tools in a manner that results in unlawful discrimination based on any protected characteristic.

If you require a reasonable accommodation or an alternative method of assessment during any stage of the recruiting process, please contact our Talent Acquisition team at [e-mail].

Where required by applicable law, Inland will provide additional disclosures and obtain any necessary consent before using certain AI‑enabled technologies. Candidates may request additional information regarding Inland’s use of AI in the hiring process at any time.

We are an E‑Verify employer.