Front Desk Concierge: Guest Experience & Admin Support

The Inland Real Estate Group of Companies, Inc.; Downers Grove (IL); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance (PPO)

401(k) plan with company match

Vacation time, nine paid holidays, and

Floating holidays

Sick time

Tuition reimbursement opportunity

Company‑paid life insurance

Company‑paid short‑term and long‑term‑

disability

Paid Parental Leave

Job summary

The Inland Real Estate Group of Companies, Inc. is seeking a professional, friendly, and highly organized receptionist to serve as the primary contact for employees, visitors, vendors, and business partners at our corporate office.

This role is ideal for someone who enjoys creating a welcoming environment and delivering exceptional customer service. You will support daily office operations, coordinate conference room activities, assist with administrative tasks, and ensure guests receive a

Qualifications

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Responsibilities

• Welcome employees, guests, vendors, and visitors with professionalism.
• Manage visitor check-ins and notify employees of arriving guests per security protocols.
• Answer, screen, and direct incoming calls; respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts.
• Ensure reception areas and conference rooms are organized and ready for meetings.
• Assist with meeting preparation including refreshments, materials, and room setup.
• Receive, sort, and distribute mail and packages; coordinate outgoing mail.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Punctuality

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

The Inland Real Estate Group of Companies, Inc. is seeking a professional, friendly, and highly organized receptionist to serve as the primary contact for employees, visitors, vendors, and business partners at our corporate office.

This role is ideal for someone who enjoys creating a welcoming environment and delivering exceptional customer service. You will support daily office operations, coordinate conference room activities, assist with administrative tasks, and ensure guests receive a