Receptionist

Inland Group; Downers Grove (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Inland Real Estate Group in Downers Grove, IL seeks a friendly, organized Receptionist to be the first point of contact for employees, visitors, vendors and partners. You will greet guests, manage check-ins, handle calls, coordinate meetings, and support mail and office operations with a professional demeanor.

The role emphasizes excellent communication, confidentiality, and the ability to juggle multiple tasks in a fast-paced corporate environment. On-site presence is required.

Qualifications

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to multitask, prioritize, and stay composed under pressure.
• Reliable attendance and punctuality.

Responsibilities

• Welcome and assist employees, guests, vendors with professionalism.
• Manage visitor check-ins and notify arrivals per security protocols.
• Answer and route incoming calls; respond to routine inquiries.
• Schedule conference rooms; resolve scheduling conflicts as needed.
• Keep reception and conference areas organized and professional.
• Assist meetings with refreshments, materials, and setup.
• Receive, sort, and distribute mail and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office supplies and request replenishments.
• Provide admin support: data entry, filing, scanning, copying.
• Maintain confidentiality and discretion with sensitive information.
• Support other office and admin projects.

Skills

Customer service mindset

Verbal and written communication

Organization and attention to detail

Multitasking and prioritization

Reliability and punctuality

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Word

Teams

Job description

Be the First Impression of Inland

Inland Real Estate Group is seeking a professional, friendly, and highly organized Receptionist to serve as the primary point of contact for employees, visitors, vendors, and business partners at our corporate office. This role is ideal for someone who enjoys creating a welcoming environment, thrives in a fast-paced setting, and takes pride in providing exceptional customer service.

As the face of our organization, you will play a key role in supporting daily office operations, coordinating conference room activities, assisting with administrative tasks, and ensuring guests receive a positive and professional experience from the moment they arrive.

What You'll Do

• Welcome and assist employees, guests, vendors, and visitors with professionalism and courtesy.
• Manage visitor check-ins and notify employees of arriving guests while following company security protocols.
• Answer, screen, and direct incoming telephone calls and respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts as needed.
• Ensure conference rooms and reception areas are organized, professional, and ready for meetings.
• Assist with meeting preparation, including refreshments, materials, and room setup.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office and reception supplies and communicate replenishment needs.
• Provide administrative support including data entry, document preparation, filing, scanning, and copying.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Support additional office and administrative projects as assigned.

What We're Looking For

Required:

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Preferred:

• 1+ years of experience in reception, customer service, hospitality, or administrative support within a professional office environment.
• Proficiency with Microsoft Outlook, Word, and Teams.
• Experience working with office equipment and scheduling systems.

Why You'll Be Successful

The ideal candidate is welcoming, dependable, and proactive. You enjoy helping others, take pride in creating a positive office experience, and can effectively balance multiple priorities throughout the day. You understand the importance of professionalism, confidentiality, and exceptional service.

Work Environment

• Primarily based at the reception desk in a professional corporate office environment.
• Regular on-site attendance during standard business hours is required.
• Frequent interaction with employees, guests, vendors, and service providers.
• Routine use of computers, telephones, office equipment, and conference room scheduling tools.
• Fast-paced environment with changing priorities and frequent interruptions.