Front Desk & Guest Experience Coordinator

Inland Real Estate Group of Companies; Downers Grove (IL); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Inland Real Estate Group is seeking a professional, friendly Receptionist to be the first point of contact for employees, visitors, vendors, and business partners at our corporate office. This role thrives in a fast-paced environment and centers on delivering exceptional customer service to establish a welcoming atmosphere from the moment guests arrive.

Based at our Downers Grove headquarters, you will manage front desk operations, coordinate conference room bookings, handle general

Qualifications

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Responsabilités

• Welcome and assist employees, guests, vendors, and visitors with professionalism and courtesy.
• Manage visitor check-ins and notify employees of arriving guests while following company security protocols.
• Answer, screen, and direct incoming telephone calls and respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts as needed.
• Ensure conference rooms and reception areas are organized, professional, and ready for meetings.
• Assist with meeting preparation, including refreshments, materials, and room setup.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office and reception supplies and communicate replenishment needs.
• Provide administrative support including data entry, document preparation, filing, scanning, and copying.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Support additional office and administrative projects as assigned.

Connaissances

Customer service

Communication

Organization

Multitasking

Punctuality

Formation

High school diploma

Outils

Microsoft Outlook

Microsoft Word

Microsoft Teams

Description du poste

Inland Real Estate Group is seeking a professional, friendly Receptionist to be the first point of contact for employees, visitors, vendors, and business partners at our corporate office. This role thrives in a fast-paced environment and centers on delivering exceptional customer service to establish a welcoming atmosphere from the moment guests arrive.

Based at our Downers Grove headquarters, you will manage front desk operations, coordinate conference room bookings, handle general