Receptionist

Inland Real Estate Group of Companies; Downers Grove (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Inland Real Estate Group is seeking a professional, friendly Receptionist to be the first point of contact for employees, visitors, vendors, and business partners at our corporate office. This role thrives in a fast-paced environment and centers on delivering exceptional customer service to establish a welcoming atmosphere from the moment guests arrive.

Based at our Downers Grove headquarters, you will manage front desk operations, coordinate conference room bookings, handle general

Qualifications

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Responsibilities

• Welcome and assist employees, guests, vendors, and visitors with professionalism and courtesy.
• Manage visitor check-ins and notify employees of arriving guests while following company security protocols.
• Answer, screen, and direct incoming telephone calls and respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts as needed.
• Ensure conference rooms and reception areas are organized, professional, and ready for meetings.
• Assist with meeting preparation, including refreshments, materials, and room setup.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office and reception supplies and communicate replenishment needs.
• Provide administrative support including data entry, document preparation, filing, scanning, and copying.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Support additional office and administrative projects as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Punctuality

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

Be the First Impression of Inland

Inland Real Estate Group is seeking a professional, friendly, and highly organized Receptionist to serve as the primary point of contact for employees, visitors, vendors, and business partners at our corporate office. This role is ideal for someone who enjoys creating a welcoming environment, thrives in a fast-paced setting, and takes pride in providing exceptional customer service.

As the face of our organization, you will play a key role in supporting daily office operations, coordinating conference room activities, assisting with administrative tasks, and ensuring guests receive a positive and professional experience from the moment they arrive.

What You'll Do

• Welcome and assist employees, guests, vendors, and visitors with professionalism and courtesy.
• Manage visitor check-ins and notify employees of arriving guests while following company security protocols.
• Answer, screen, and direct incoming telephone calls and respond to routine inquiries.
• Coordinate conference room reservations and resolve scheduling conflicts as needed.
• Ensure conference rooms and reception areas are organized, professional, and ready for meetings.
• Assist with meeting preparation, including refreshments, materials, and room setup.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office and reception supplies and communicate replenishment needs.
• Provide administrative support including data entry, document preparation, filing, scanning, and copying.
• Maintain confidentiality and exercise discretion when handling sensitive information.
• Support additional office and administrative projects as assigned.

What We're Looking For

Required:

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Reliable attendance and punctuality.

Preferred:

• 1+ years of experience in reception, customer service, hospitality, or administrative support within a professional office environment.
• Proficiency with Microsoft Outlook, Word, and Teams.
• Experience working with office equipment and scheduling systems.

Why You'll Be Successful

The ideal candidate is welcoming, dependable, and proactive. You enjoy helping others, take pride in creating a positive office experience, and can effectively balance multiple priorities throughout the day. You understand the importance of professionalism, confidentiality, and exceptional service.

Work Environment

• Primarily based at the reception desk in a professional corporate office environment.
• Regular on-site attendance during standard business hours is required.
• Frequent interaction with employees, guests, vendors, and service providers.
• Routine use of computers, telephones, office equipment, and conference room scheduling tools.
• Fast-paced environment with changing priorities and frequent interruptions.