Guest Experience Coordinator

Inland Group; Downers Grove (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Inland Real Estate Group in Downers Grove, IL seeks a friendly, organized Receptionist to be the first point of contact for employees, visitors, vendors and partners. You will greet guests, manage check-ins, handle calls, coordinate meetings, and support mail and office operations with a professional demeanor.

The role emphasizes excellent communication, confidentiality, and the ability to juggle multiple tasks in a fast-paced corporate environment. On-site presence is required.

Qualifications

• High school diploma or equivalent.
• Strong customer service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to multitask, prioritize, and stay composed under pressure.
• Reliable attendance and punctuality.

Responsibilities

• Welcome and assist employees, guests, vendors with professionalism.
• Manage visitor check-ins and notify arrivals per security protocols.
• Answer and route incoming calls; respond to routine inquiries.
• Schedule conference rooms; resolve scheduling conflicts as needed.
• Keep reception and conference areas organized and professional.
• Assist meetings with refreshments, materials, and setup.
• Receive, sort, and distribute mail and deliveries.
• Coordinate outgoing mail and shipments.
• Monitor office supplies and request replenishments.
• Provide admin support: data entry, filing, scanning, copying.
• Maintain confidentiality and discretion with sensitive information.
• Support other office and admin projects.

Skills

Customer service mindset

Verbal and written communication

Organization and attention to detail

Multitasking and prioritization

Reliability and punctuality

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Word

Teams

Job description

Inland Real Estate Group in Downers Grove, IL seeks a friendly, organized Receptionist to be the first point of contact for employees, visitors, vendors and partners. You will greet guests, manage check-ins, handle calls, coordinate meetings, and support mail and office operations with a professional demeanor.

The role emphasizes excellent communication, confidentiality, and the ability to juggle multiple tasks in a fast-paced corporate environment. On-site presence is required.