Guest Experience Coordinator

ULTA Beauty; Collegeville (PA); On-site; USD 30,000 - 45,000; Full time

Job summary

ULTA Beauty is seeking a Guest Coordinator in Collegeville, PA. This role requires engaging with guests to promote salon services and ensure an exceptional guest experience. Responsibilities include managing bookings, supporting retail and service sales, and maintaining salon standards. The ideal candidate possesses a high school diploma and strong communication skills, with 1 year of relevant experience preferred. Flexibility in scheduling is needed, as shifts may vary including evenings and weekends.

Qualifications

• 1 year of relevant work experience or equivalent combination of education and relevant work experience.
• Demonstrated ability to provide exceptional guest service in a retail environment.

Responsibilities

• Engage with guests and promote services through phone and in-person interactions.
• Support the services team by managing bookings and guest records.
• Contribute to achieving sales goals related to retail and service.

Skills

Proficient with basic technology

Demonstrate significant competency in sales

Ability to build and maintain strong customer relationships

Strong communication skills

Ability to troubleshoot

Ability to work independently and as part of a team

Education

High school diploma

Tools

Point of Sale system

Apple devices

Services Booking System

Job description

ULTA Beauty is seeking a Guest Coordinator in Collegeville, PA. This role requires engaging with guests to promote salon services and ensure an exceptional guest experience. Responsibilities include managing bookings, supporting retail and service sales, and maintaining salon standards. The ideal candidate possesses a high school diploma and strong communication skills, with 1 year of relevant experience preferred. Flexibility in scheduling is needed, as shifts may vary including evenings and weekends.