Guest Experience Coordinator

Ulta Beauty; Bellevue (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

Ulta Beauty in Bellevue, WA is seeking a Guest Coordinator to engage guests and promote salon services through in-person and phone interactions. You will support the Experience Manager and drive service and retail sales while ensuring exceptional guest experiences.

The role requires a passion for beauty, strong communication, and the ability to learn about salon services and product knowledge. Some flexibility in schedule is expected.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent combination of education and experience.
• Strong sales and service orientation; ability to build customer relationships.

Responsibilities

• Promote Ulta Beauty services through guest interactions, both in-store and by phone.
• Contribute to achieving store goals for retail and service sales and guest loyalty.
• Handle sales, refunds, and exchanges with courtesy and accuracy.
• Assist services team with scheduling, guest records, and salon traffic flow.

Skills

Sales

Customer relationships

Communication skills

Tech proficiency

Independent worker

Team player

Education

High school diploma

Tools

POS system

Services Booking System

Job description

Ulta Beauty in Bellevue, WA is seeking a Guest Coordinator to engage guests and promote salon services through in-person and phone interactions. You will support the Experience Manager and drive service and retail sales while ensuring exceptional guest experiences.

The role requires a passion for beauty, strong communication, and the ability to learn about salon services and product knowledge. Some flexibility in schedule is expected.