Guest Experience Consultant Matawan Luxury Sun Spa

Soleil Tans Sun Spa; Matawan (NJ); On-site; USD 26,174 - 28,929; Part time

Benefits offered by this job

Flexible schedule

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Wellness resources

Job summary

Soleil Tans Sun Spa is seeking a confident and motivated Guest Experience Consultant who blends outstanding customer service with strong sales ability. As the first and last impression of our Luxury Sun Spa, you'll deliver hospitality and personalized service that define the Soleil experience.

The role involves consultative sales of memberships and products, overcoming objections, and educating clients on value.

Qualifications

• Professional Maturity: experience in high-end retail, hospitality, or sales.
• Resilient & confident: able to handle confrontation and sales discussions gracefully.
• Results-oriented: motivated by performance-based rewards and targets.

Responsibilities

• Consultative Sales: guide guests through membership options and products, overcoming objections and educating on value.
• Independent Problem Resolution: first point of contact for guest concerns, de-escalating issues and resolving scheduling conflicts.
• Brand Stewardship: maintain luxury standards in facility appearance and professional presentation.

Job description

Benefits

• Flexible schedule
• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development
• Opportunity for advancement
• Wellness resources
• Company parties
• Competitive salary

Luxury Hospitality Meets High Performance Do you enjoy creating memorable experiences while helping people feel their best?

Soleil Tans is looking for a confident and motivated Guest Experience Consultants who combines outstanding customer service with strong sales ability. This role is perfect for someone who enjoys connecting with people, solving problems, and being rewarded for exceptional performance.

As the first and last impression of our Luxury Sun Spa, you'll play an essential role in delivering the hospitality, professionalism, and personalized service that define the Soleil experience.

Schedule: 8–12 hours per week (2–3 shifts), must include at least one weekend shift

Pay & Perks

• Starting Pay: $16.50/hour
• Increase: $18.50/hour within one year after completing training and certification
• Sales bonuses averaging $1–$4/hour
• Average $100/month in tips
• Paid training and ongoing coaching
• Complimentary Luxury All Membership
• Complimentary Gym Membership
• Total earning potential: $19–$21+ per hour.

What You Will Do

Consultative Sales: You will effectively guide guests through membership options and products. This requires the confidence to overcome objections, ask for the sale, and educate clients on the value of our services.

Independent Problem Resolution: You are the first point of contact for guest concerns. We need someone who can think on their feet to de-escalate issues and solve scheduling conflicts professionally, without needing constant managerial oversight.

Brand Stewardship: You will maintain luxury standards in both the facility’s appearance and your own professional presentation.

The Ideal Candidate

Professional Maturity: You have experience in high-end retail, hospitality, or sales and understand how to communicate effectively with a diverse clientele.

Resilient & Confident: You are comfortable with healthy confrontation, whether that means enforcing a cancellation policy or navigating a difficult sales conversation with poise.

Results-Oriented: You are motivated by performance-based rewards and love the challenge of exceeding goals to maximize your earning potential.

Growth Path

Strong performance and demonstrated leadership will lead to a promotion into a Asst Team Lead role.