Guest Experience Concierge – Warm Check-In & Service Pro

CoralTree Hospitality Group; Stowe (VT); On-site; USD 25,000 - 30,000; Full time

Job summary

CoralTree Hospitality Group seeks a guest-focused hotel associate to warmly greet arriving guests and assist them with check-in and check-out, ensuring comfort and a welcoming experience while promoting hotel services and amenities.

You will anticipate guest needs, respond with enthusiasm, resolve issues with a personal touch, and collaborate with the team to communicate guest feedback to staff and management, while multitasking with attention to detail.

Qualifications

• Flexibility with work days and hours.
• Experience delivering service to guests or customers.
• Strong communication and writing skills.

Responsibilities

• Welcome guests warmly and assist with check-in and check-out.
• Promote hotel services and amenities to guests.
• Collaborate with team to meet guests' needs and resolve issues with care and efficiency.

Job description

CoralTree Hospitality Group seeks a guest-focused hotel associate to warmly greet arriving guests and assist them with check-in and check-out, ensuring comfort and a welcoming experience while promoting hotel services and amenities.

You will anticipate guest needs, respond with enthusiasm, resolve issues with a personal touch, and collaborate with the team to communicate guest feedback to staff and management, while multitasking with attention to detail.