Guest Services Pro — Hospitality & Reservations

Travel + Leisure Co.; Saint George (UT); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off (PT0)

Job summary

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests and handle registrations, checkouts, and inquiries at our Utah resort locations. You will quote room rates, provide area information, and ensure a smooth guest experience from arrival to departure.

The role emphasizes hospitality, strong English communication, attention to detail, and the ability to multitask in a fast-paced environment with standard cash handling procedures.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in English, reading and writing.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling knowledge.

Responsibilities

• Provide warm welcomes and personal hospitality to guests.
• Guide guests through registration and checkout processes.
• Issue unit keys and share information about the resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete money handling tasks.
• Respond promptly to guest inquiries and concerns.

Skills

Customer service

Communication

Problem solving

Cash handling

Multitasking

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests and handle registrations, checkouts, and inquiries at our Utah resort locations. You will quote room rates, provide area information, and ensure a smooth guest experience from arrival to departure.

The role emphasizes hospitality, strong English communication, attention to detail, and the ability to multitask in a fast-paced environment with standard cash handling procedures.