Guest Experience Concierge - Resort Front Desk

Wyndham; États-Unis; Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer at an_

Résumé du poste

Travel + Leisure Co. seeks a Guest Services Associate to warmly greet and assist resort guests during their stay, ensuring smooth arrival, check-in, and comfortable experiences.

You will maintain a professional appearance and cordial attitude while addressing guest requests or directing them to the appropriate department. The role requires the ability to multitask in a dynamic hospitality setting and occasional heavy lifting.

Qualifications

• High School diploma or equivalent.
• At least one year of customer service experience.
• Must maintain a professional appearance and a cordial attitude towards all guests and staff.
• Able to handle the stress of high customer demand in a hospitality environment.
• Must be people oriented and able to work independently or with others as needed.
• Must be able to easily and frequently change from one activity to another.
• Ability to lift up to 50 pounds.

Responsabilités

• Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
• Maintain a professional appearance and cordial attitude towards all guests and employees.
• Provides services to the guest personally or refers requests to the appropriate department manager.
• May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.

Connaissances

Customer service

Hospitality

Professional appearance

Teamwork

Formation

High School diploma

Description du poste

Travel + Leisure Co. seeks a Guest Services Associate to warmly greet and assist resort guests during their stay, ensuring smooth arrival, check-in, and comfortable experiences.

You will maintain a professional appearance and cordial attitude while addressing guest requests or directing them to the appropriate department. The role requires the ability to multitask in a dynamic hospitality setting and occasional heavy lifting.