Guest Experience Concierge — Part Time, Perks & Benefits

OTO Development; Bethesda (MD); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

401k with company match

Company provided life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

And more

Job summary

OTO Development is seeking a Front Desk Associate for a part-time role in Bethesda, MD. You will assist guests with check-in/check-out, handle reservations, and manage financial transactions while delivering exceptional service.

The position emphasizes guest satisfaction, teamwork, and professional communication. The role reports to the General Manager and requires standing and routine guest interaction on-site.

Qualifications

• Excellent oral, written, and interpersonal communication skills.
• You love working with people and go the extra mile for guests.
• Team-oriented and collaborative in a hospitality setting.

Responsibilities

• Assist guests with check-in/check-out procedures and throughout their stay.
• Operate the hotel’s electronic reservation system and related software for a seamless workflow.
• Handle financial transactions securely and accurately, including card and cash payments.
• Anticipate guest needs and proactively enhance the guest experience.
• Collaborate with team members to maintain a hospitable, customer-focused environment.

Skills

Customer service

Communication skills

Team player

Job description

OTO Development is seeking a Front Desk Associate for a part-time role in Bethesda, MD. You will assist guests with check-in/check-out, handle reservations, and manage financial transactions while delivering exceptional service.

The position emphasizes guest satisfaction, teamwork, and professional communication. The role reports to the General Manager and requires standing and routine guest interaction on-site.