Guest Experience Concierge - Part-Time (DC, 3pm-11:30pm)

Planned Companies; Washington (District of Columbia); Hybrid; USD 25,000 - 34,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies in Washington DC is seeking Front Desk Associates and Doormen for a part-time concierge role. The position includes greeting tenants, guests and vendors, coordinating reservations and events, and guiding visitors to services and local attractions.

Candidates should be friendly, communicative, and able to multitask in a fast-paced lobby. The role requires 3+ years in customer service, excellent communication skills, and comfortable with basic computer tasks.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail, sports and car services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby and manage keys and access cards.

Skills

Customer service

Communication

Local attractions knowledge

Basic computer skills

Tools

Computer skills

Job description

Planned Companies in Washington DC is seeking Front Desk Associates and Doormen for a part-time concierge role. The position includes greeting tenants, guests and vendors, coordinating reservations and events, and guiding visitors to services and local attractions.

Candidates should be friendly, communicative, and able to multitask in a fast-paced lobby. The role requires 3+ years in customer service, excellent communication skills, and comfortable with basic computer tasks.