Guest Experience Concierge - Local Picks & Reservations

The St Joe Company; Alys Beach (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

The Pearl Hotel in Rosemary Beach, Florida seeks a professional Concierge to elevate guest experiences. You will greet guests, provide local dining and activity info, handle reservations, and coordinate with front desk and transportation services.

Earned hospitality experience preferred; strong communication, discretion, organization, and the ability to multitask in a fast‑paced environment are essential. This full-time role operates on-site in a resort setting.

Qualifications

• Preferred experience in hospitality or customer-centric roles.
• Ability to read product labels and communicate clearly with guests.

Responsibilities

• Greet guests warmly and provide information on local attractions.
• Make reservations for meals, transportation, and experiences.
• Coordinate with front desk, housekeeping, and bell staff to fulfill guest needs.
• Anticipate guest needs and respond promptly to inquiries.
• Assist in managing hotel events and services like tours, dry cleaning, and pharmacy locations.

Skills

Guest service

Communication

Multitasking

Discretion

Organization

Education

Hospitality experience preferred

Literacy to read labels and communicate with guests

Job description

The Pearl Hotel in Rosemary Beach, Florida seeks a professional Concierge to elevate guest experiences. You will greet guests, provide local dining and activity info, handle reservations, and coordinate with front desk and transportation services.

Earned hospitality experience preferred; strong communication, discretion, organization, and the ability to multitask in a fast‑paced environment are essential. This full-time role operates on-site in a resort setting.