Guest Experience Concierge: Local Dining & Tours

ST JOE RESORT OPERATIONS LLC; Rosemary Beach (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

The St. Joe Company / St. Joe Resort Operations is seeking a Concierge to enhance guest experiences at its Rosemary Beach property. You will greet guests, manage reservations for dining, transportation and activities, and provide expert local guidance on attractions and services.

Ideal candidates will be detail-oriented, highly organized, discreet, and strong in customer service. Experience in hospitality or service roles is preferred; physical stamina for standing and walking is expected.

Qualifications

• Detail-oriented and thorough.
• Organizational and multitasking abilities.
• Discreet and respectful of guests' privacy.
• Strong knowledge of local restaurants, shopping, and recreation.

Responsibilities

• Greet and welcome guests warmly and with enthusiasm.
• Make reservations for meals and transportation.
• Offer dining recommendations and local guidance.
• Arrange tours, excursions, and services like dry cleaning and pharmacy locations.
• Coordinate with front desk, housekeeping, and bell staff.
• Respond promptly to guest inquiries and anticipate needs.

Skills

Detail-oriented

Organizational skills

Multitasking

Discretion

Customer service

Education

High School Diploma

Job description

The St. Joe Company / St. Joe Resort Operations is seeking a Concierge to enhance guest experiences at its Rosemary Beach property. You will greet guests, manage reservations for dining, transportation and activities, and provide expert local guidance on attractions and services.

Ideal candidates will be detail-oriented, highly organized, discreet, and strong in customer service. Experience in hospitality or service roles is preferred; physical stamina for standing and walking is expected.