Assistant Housekeeping Manager - Guest Experience Lead

The St Joe Company; Rosemary Beach (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

The Pearl Hotel in Rosemary Beach, FL is seeking an Assistant Housekeeping Manager to support the Director of Lodging and Housekeeping. You will lead training initiatives to enhance guest satisfaction, quality service and policy compliance while working within budget goals.

Responsibilities include staffing, coaching, inspections, inventory control, and developing preventive maintenance programs to improve service and efficiency.

Qualifications

• 3 years’ experience in a similar role or in a supervisory role.
• Previous Hospitality experience preferred.
• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, understand, and communicate in basic English preferred.

Responsibilities

• Facilitate hiring process, including interviewing, training, and evaluating job performance while providing ongoing training and development to all positions.
• Interact with all employees in the Housekeeping department so that they can be evaluated, coached, counseled, and provide leadership support to the team.
• Train staff on company policies and procedures, updated laws and regulations that are necessary for safe and effective job performance.
• Assist with staffing, scheduling, and timekeeping by ensuring breaks and labor costs are being managed efficiently.
• Control all expenditures relating to Housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment.

Job description

The Pearl Hotel in Rosemary Beach, FL is seeking an Assistant Housekeeping Manager to support the Director of Lodging and Housekeeping. You will lead training initiatives to enhance guest satisfaction, quality service and policy compliance while working within budget goals.

Responsibilities include staffing, coaching, inspections, inventory control, and developing preventive maintenance programs to improve service and efficiency.