Guest Experience Concierge | Front Desk & Hospitality

spsnorthamerica; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Job summary

SPS North America is looking for a Concierge Associate to be the welcoming face of our workspace, delivering a warm, polished, and personalized experience for guests, clients, and colleagues.

From the moment someone enters, you set a thoughtful tone and ensure interactions are seamless. Ideal candidates have 1-2+ years in hospitality or client-facing roles and a strong service mindset.

Qualifications

• Excellent verbal and written communication skills.
• Customer-service oriented with a professional demeanor.
• Ability to multitask and stay organized in a fast-paced setting.
• Confident working independently and with a team.
• Proficient with Microsoft Office and workplace technology.

Responsibilities

• Greet guests and employees with a professional, friendly approach.
• Oversee visitor registration, check-ins, and meeting coordination.
• Serve as the frontline contact for front-of-office needs.
• Deliver personalized service and anticipate guest needs to enhance experiences.
• Support meeting room bookings, workplace requests, and guest services.

Skills

Strong communication

Hospitality mindset

Microsoft Office

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Office tech

Job description

SPS North America is looking for a Concierge Associate to be the welcoming face of our workspace, delivering a warm, polished, and personalized experience for guests, clients, and colleagues.

From the moment someone enters, you set a thoughtful tone and ensure interactions are seamless. Ideal candidates have 1-2+ years in hospitality or client-facing roles and a strong service mindset.