Guest Experience Concierge – Front Desk (FT/PT)

Limelight Hotels; Denver (CO); Sur place; USD 28 000 - 31 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision Insurance

Flexible Spending Account

Life Insurance

Paid Time Off

Paid Leave

401(k) Savings Plan

Employee Ski Pass and Dependent Ski

Other company perks

Résumé du poste

Aspen One is seeking a Front Desk Agent to warmly welcome guests, register arrivals, and manage payments. You will coordinate with housekeeping, maintenance, and guest services to fulfill requests and enhance the guest experience, under the Front Office Manager's guidance.

This role emphasizes attentiveness, proactivity, and teamwork in a fast-paced hotel environment in Denver, Colorado. Training and benefits accompany regular full-time or part-time schedules.

Qualifications

• Experience in guest-facing roles preferred.
• Comfort with handling payments and cash banks.
• Strong communication and problem-solving skills.

Responsabilités

• Welcome and register guests; assign rooms.
• Provide hotel overview and amenities to guests.
• Coordinate daily needs with other departments.
• Recommend local dining and activities to guests.
• Maintain cash bank and settle cash daily.
• Accept reservations, changes, and cancellations.
• Coordinate with housekeeping to prepare rooms.
• Follow hotel policies and safety procedures.
• Assist in emergencies as directed by management.
• Complete tasks and support other departments as needed.

Connaissances

Active listening

Interpersonal skills

Problem solving

Attention to detail

Teamwork

Formation

High School Diploma or equivalent

1 year customer/guest experience preferred

Front desk experience preferred

Description du poste

Aspen One is seeking a Front Desk Agent to warmly welcome guests, register arrivals, and manage payments. You will coordinate with housekeeping, maintenance, and guest services to fulfill requests and enhance the guest experience, under the Front Office Manager's guidance.

This role emphasizes attentiveness, proactivity, and teamwork in a fast-paced hotel environment in Denver, Colorado. Training and benefits accompany regular full-time or part-time schedules.