Guest Experience Concierge - Front Desk & Events

Marriott's Harbour Lake; Orlando (FL); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision benefits

401K opportunities

Travel discounts

On-site parking

Discount at on-site F&B outlets

Shoes for Crews shoe credit

Zusammenfassung

Marriott Vacations Worldwide (MVW) seeks a Guest Services Agent in Orlando to assist Owners/guests with check-in/check-out and to promote memorable vacation experiences. You will highlight property amenities, local activities, and ensure smooth service delivery across departments.

The role emphasizes guest satisfaction, professional demeanor, and adherence to safety and company policies in a dynamic resort setting. On-site parking and employee perks are available.

Qualifikationen

• Strong customer service orientation.
• Excellent verbal and written communication skills.

Aufgaben

• Check guests in to villas and explain amenities and hours of operations.
• Respond to questions and coordinate with other departments to resolve issues.
• Greet guests, provide helpful information, and support guest experiences.

Kenntnisse

Customer service

Communication

Jobbeschreibung

Marriott Vacations Worldwide (MVW) seeks a Guest Services Agent in Orlando to assist Owners/guests with check-in/check-out and to promote memorable vacation experiences. You will highlight property amenities, local activities, and ensure smooth service delivery across departments.

The role emphasizes guest satisfaction, professional demeanor, and adherence to safety and company policies in a dynamic resort setting. On-site parking and employee perks are available.