Guest Experience Concierge (Front Desk)

Onni Group of Companies; United States; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

PTO: 3 weeks

Education allowance up to $1,000 per年

Referral program

401(k) Match

Housing discount after 1 year

Friends and family rates for hotel

Job summary

Onni Group of Companies seeks a Front Desk/Guest Services professional to greet guests, manage check-ins/outs, and coordinate mail and packages. You will work closely with Resident Services and Maintenance to ensure a smooth resident experience.

We value excellent communication, a courteous demeanor, and the ability to handle high-paced situations. A high school diploma and MS Office proficiency are required; weekend/holiday availability is a plus.

Qualifications

• Requires a High School Diploma; college courses in property management preferred.
• Proficient in MS Office (Projects, Outlook, Word, Excel) and Windows.
• Excellent oral and written communication; professional and customer-focused.
• Able to work in a fast-paced environment with strong organizational skills.
• Flexible schedule with ability to work weekends/holidays/overnight.

Responsibilities

• Greets guests and delivers outstanding front desk service.
• Handles check-ins and check-outs.
• Coordinates mail, messages, and packages delivery.
• Communicates services with Resident Services, Leasing, Maintenance, and Management Staff.
• Offers information on transportation and local dining options.

Skills

Excellent communication

Multitasking

Team player

Professionalism

Education

High School Diploma

College courses in Property Management or related field

Tools

MS Project

MS Outlook

MS Word

MS Excel

MS Windows

Job description

Onni Group of Companies seeks a Front Desk/Guest Services professional to greet guests, manage check-ins/outs, and coordinate mail and packages. You will work closely with Resident Services and Maintenance to ensure a smooth resident experience.

We value excellent communication, a courteous demeanor, and the ability to handle high-paced situations. A high school diploma and MS Office proficiency are required; weekend/holiday availability is a plus.