Guest Experience Concierge | Front Desk

White Lodging; Saratoga (WY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off (PTO)

Wellness benefits

DailyPay

Tuition reimbursement

Hotel discounts

401(k) savings plan

Job summary

White Lodging is seeking a Front Desk Agent to deliver exceptional guest service at our property. You will check guests in and out, handle requests, and provide accurate information about rooms, rates, and hotel amenities.

The role requires a courteous, adaptable team player who can manage busy mornings and weekends with a positive attitude. Prior hospitality experience is helpful but not required, and comprehensive benefits are offered.

Qualifications

• Excellent communication and guest service mindset.
• Ability to adapt to fast-paced hospitality environments.
• Comfort with cash handling and basic clerical tasks.

Responsibilities

• Greet guests warmly and check them in/out efficiently.
• Anticipate guest needs and resolve issues promptly and professionally.
• Follow cash handling procedures and hotel policies for all transactions.
• Know hotel services, locations, rates, hours, and amenities.
• Assist in keeping lobby and entrances clean and welcoming.
• Protect guest and hotel information with discretion and security.

Skills

Strong communication

Customer service

Flexibility

Team collaboration

Positive attitude

Stamina

Weekend availability

Job description

White Lodging is seeking a Front Desk Agent to deliver exceptional guest service at our property. You will check guests in and out, handle requests, and provide accurate information about rooms, rates, and hotel amenities.

The role requires a courteous, adaptable team player who can manage busy mornings and weekends with a positive attitude. Prior hospitality experience is helpful but not required, and comprehensive benefits are offered.