Guest Experience Concierge — Front Desk

Caesars Entertainment; New Orleans (LA); On-site; USD 18,000 - 23,000; Full time

Job summary

The Caesars New Orleans Casino & Hotel is seeking a Front Desk Clerk to assist guests with check-in, checkout, and related front desk tasks. You will work on-site in New Orleans, interacting with guests and coordinating with other departments to ensure a seamless guest experience.

Candidates should have a high school diploma, at least 3 months of customer service experience, and be able to type 25 wpm. The role requires cash handling, basic math, and the ability to work any shift with a

Qualifications

• High School graduate or equivalent.
• Minimum 3 months customer service experience.
• Typing at least 25 wpm.
• Must be able to pass a simple mathematics test.
• Willingness to work any day of the week and any shift.
• Able to stand for extended periods and work in a busy front desk environment.

Responsibilities

• Assist guests with check-in and check-out at the front desk.
• Process cash and credit card transactions accurately.
• Input guest information into the computer and complete required paperwork.
• Greet guests, provide directions, and deliver excellent service.
• Collaborate with related departments to ensure guest satisfaction.

Skills

Customer service

Typing speed 25 wpm

Cash handling

Teamwork

Math skills

Education

High School diploma or equivalent

Job description

The Caesars New Orleans Casino & Hotel is seeking a Front Desk Clerk to assist guests with check-in, checkout, and related front desk tasks. You will work on-site in New Orleans, interacting with guests and coordinating with other departments to ensure a seamless guest experience.

Candidates should have a high school diploma, at least 3 months of customer service experience, and be able to type 25 wpm. The role requires cash handling, basic math, and the ability to work any shift with a