Front Office Rooms Coordinator

Caesars Entertainment; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Caesars New Orleans is seeking a Rooms Controller to coordinate room vacancies, express checkouts, and reservation status updates daily. You will collaborate with front desk, housekeeping, and maintenance to ensure seamless guest service and smooth operations.

As a team member, you will balance room inventory, assist with front desk duties when necessary, and maintain accurate records for the shift. A professional appearance and strong English communication are essential.

Qualifications

• Must be at least 21 years old to work at a casino hotel.
• Ability to read, write and understand English.
• Must be able to type at least 25 wpm.
• Minimum one-year customer service experience.

Responsibilities

• Coordinate room vacancies, express checkouts, and reservation status changes daily.
• Balance room inventory one day in advance and handle express checkout processing.
• Answer all front office phones and assist guests; support housekeeping and maintenance as needed.
• Work as a Front Desk Clerk when required and ensure accurate guest data entry.

Skills

Customer service

Multitasking

Communication skills

Team player

Education

High school diploma

Job description

Caesars New Orleans is seeking a Rooms Controller to coordinate room vacancies, express checkouts, and reservation status updates daily. You will collaborate with front desk, housekeeping, and maintenance to ensure seamless guest service and smooth operations.

As a team member, you will balance room inventory, assist with front desk duties when necessary, and maintain accurate records for the shift. A professional appearance and strong English communication are essential.