Guest Experience Concierge - Front Desk

Lm Services Corporation; Chesterfield (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

Lm Services Corporation in Missouri seeks a friendly front desk associate to greet guests, register arrivals, and provide information about hotel facilities and local attractions. You will input data, verify payment methods, and assist guests with requests while maintaining LM Standards.

This role requires excellent English communication, patience, accuracy in handling charges, and the ability to work a flexible schedule, including peak times.

Qualifications

• Experience in hospitality front desk operations preferred.
• Strong verbal and written communication skills.
• Ability to input data accurately and handle payments.

Responsibilities

• Greet guests promptly with a friendly demeanor and identify their needs.
• Register arrivals, input guest information, and confirm reservation details.
• Handle cash, process payments, and balance the cash drawer at shift end.
• Answer phones promptly, convey information clearly, and assist guests with inquiries.

Skills

Guest greeting

Customer service

Cash handling

Data entry

Phone etiquette

English proficiency

Job description

Lm Services Corporation in Missouri seeks a friendly front desk associate to greet guests, register arrivals, and provide information about hotel facilities and local attractions. You will input data, verify payment methods, and assist guests with requests while maintaining LM Standards.

This role requires excellent English communication, patience, accuracy in handling charges, and the ability to work a flexible schedule, including peak times.