Guest Experience Associate — Front Desk

Lodging Hospitality Management Corporation; Northern (KY); Hybrid; USD 18,000 - 25,000; Part time

Job summary

Lodging Hospitality Management Corporation is seeking a Front Desk Agent in Saint Louis, MO. The role involves greeting guests, registering arrivals, and assisting with diverse customer needs to ensure a smooth stay.

As a front desk representative, you will manage reservations, process payments, and provide local information. The position is part-time with hourly pay and requires strong English communication and a calm, helpful demeanor.

Qualifications

• Ability to effectively deal with internal and external customers with patience and diplomacy.
• Ability to stand for long periods and perform physical tasks.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to input information accurately using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.

Responsibilities

• Greet guests warmly and register them promptly with accurate information.
• Input guest data and reservations into the system and confirm details.
• Handle payments, post charges, and balance a cash drawer.
• Provide information on local attractions and hotel facilities.
• Assist guests during check-in/check-out and address issues professionally.

Skills

Calculator use

Customer service

Stand for long periods

English communication

Computer input

Emergency awareness

Education

Education & experience mix

Tools

Calculator

Computer system

Job description

Lodging Hospitality Management Corporation is seeking a Front Desk Agent in Saint Louis, MO. The role involves greeting guests, registering arrivals, and assisting with diverse customer needs to ensure a smooth stay.

As a front desk representative, you will manage reservations, process payments, and provide local information. The position is part-time with hourly pay and requires strong English communication and a calm, helpful demeanor.