Guest Experience Concierge — Front Desk

Joella; St. Louis, Northern (MO, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Schulte Hospitality Group in St. Louis is seeking a dynamic, service-oriented Guest Service Representative to join our team. You will greet guests, assist with check-in/check-out, answer phones, and maintain a welcoming lobby environment.

The role emphasizes personal recognition, accurate cash handling, and professional communication while contributing to a hospitality-focused culture. Training and development are provided in a supportive workplace.

Qualifications

• Basic computer skills.
• Ability to communicate effectively verbally and in writing.
• Experience or knowledge of front desk operations.

Responsibilities

• Greet guests on arrival with personal recognition.
• Answer phones promptly and assist or transfer calls as needed.
• Assist with check-in/check-out and handling cash as required.
• Keep front desk area clean and organized.
• Protect guest PII and follow cash handling procedures.

Skills

Basic computer skills

Verbal & written communication

Front desk operations

Education

High School education

Job description

Schulte Hospitality Group in St. Louis is seeking a dynamic, service-oriented Guest Service Representative to join our team. You will greet guests, assist with check-in/check-out, answer phones, and maintain a welcoming lobby environment.

The role emphasizes personal recognition, accurate cash handling, and professional communication while contributing to a hospitality-focused culture. Training and development are provided in a supportive workplace.