Guest Experience Concierge — Front Desk

Aimbridge Hospitality, LLC; Albuquerque (NM); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Disability income

Paid time off

Employee assistance program

401k

Job summary

Doubletree Albuquerque seeks a Front Desk Agent to provide warm welcomes, smooth check-ins, and friendly farewells. You’ll be the face of the hotel, ensuring every guest interaction feels effortless and inviting while handling reservations and guest requests with care.

Ideal candidates have a high school diploma, familiarity with hotel management software, and a commitment to outstanding service. This full-time role offers benefits and opportunities to grow with Aimbridge Hospitality’s team.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm welcomes and assist guests with check-in/check-out.
• Communicate clearly with guests and team to ensure smooth operations.
• Think quickly to resolve issues and handle reservations efficiently.
• Multitask across reservations, check-ins, check-outs, and payments.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Job description

Doubletree Albuquerque seeks a Front Desk Agent to provide warm welcomes, smooth check-ins, and friendly farewells. You’ll be the face of the hotel, ensuring every guest interaction feels effortless and inviting while handling reservations and guest requests with care.

Ideal candidates have a high school diploma, familiarity with hotel management software, and a commitment to outstanding service. This full-time role offers benefits and opportunities to grow with Aimbridge Hospitality’s team.