Guest Experience Concierge & Building Operations

Wesleyan Investment Foundation, Inc.; Fishers (IN); Presencial; USD 30.000 - 34.000; A tiempo parcial

Descripción de la vacante

Wesleyan Investment Foundation, Inc. seeks a Building Concierge in Fishers, IN. This part-time, non-exempt, hourly role is the first point of contact for visitors, tenants, and staff.

Responsibilities include front-desk coverage, mail handling, guest escorting, conference room support, and coordinating with the Office Communications Manager. The position blends hospitality with building operations, security awareness, and technology support, demanding professionalism, reliability, and effective

Formación

• High school diploma or equivalent (additional education or certification is a plus).
• 2+ years as a receptionist, front office representative, relationship manager, or similar role.
• Professional demeanor and commitment to world-class impressions.
• Strong understanding of business culture.
• Exemplify precision, proactiveness, promptness, and punctuality.
• Discreet with confidential information.
• Enjoys phone and in-person communication.
• Strong multitasking and organizational skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Comfortable sitting for long periods of time.

Responsabilidades

• Greet guests promptly, confirm purpose of visit, contact host, provide arrival support.
• Provide white-glove hospitality, refreshments, directions, and warm guest experience.
• Escort guests to secured areas with badge access and handoff to team members.
• Maintain first-floor concierge desk coverage and coordinate coverage during breaks or escorts.
• Monitor lobby activity and building security; report suspicious activity or safety concerns.
• Handle mail, checks, confidential items, and packages promptly and securely.
• Manage package notifications, secure package room, and smart locker system; deliver to staff.
• Coordinate conference room reservations and provide meeting support and tech help.
• Update digital signage in lobby and conference rooms.
• Answer main-line calls with professional handling and routing.
• Support events, tenant functions, and guest services; assist with scheduling shared amenities.
• Participate in safety and emergency procedures as directed.

Descripción del empleo

Wesleyan Investment Foundation, Inc. seeks a Building Concierge in Fishers, IN. This part-time, non-exempt, hourly role is the first point of contact for visitors, tenants, and staff.

Responsibilities include front-desk coverage, mail handling, guest escorting, conference room support, and coordinating with the Office Communications Manager. The position blends hospitality with building operations, security awareness, and technology support, demanding professionalism, reliability, and effective