Front Desk Concierge — Welcoming Admin & Guest Care

Wesley Homes; Des Moines (WA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Health insurance

PTO accrual

Holidays

403(b) Retirement plan

Employee assistance program

Employee discounts

Job summary

Wesley Homes is seeking a Front Desk Concierge to serve as the first point of contact for residents, visitors, and staff. You will greet guests, answer calls, and direct inquiries with a courteous, professional manner, while supporting daily operations.

This role requires strong organizational skills, proficiency in Microsoft Office, and the ability to maintain confidentiality while delivering exceptional customer service. It is an hourly, on-site position with comprehensive benefits and PTO.

Qualifications

• Experience in front desk or reception preferred.
• Proficient with Microsoft Office and basic computer skills.
• Ability to maintain confidentiality and manage multiple tasks efficiently.

Responsibilities

• Greet residents and visitors in person, on the phone, and via email.
• Route calls and inquiries to appropriate team members.
• Maintain professional relationships with residents and staff.
• Manage meeting room scheduling and general office organization.
• Provide administrative support such as record management and invoicing.

Skills

Customer service

Phone handling

Microsoft Office

Typing

Communication

Confidentiality

Job description

Wesley Homes is seeking a Front Desk Concierge to serve as the first point of contact for residents, visitors, and staff. You will greet guests, answer calls, and direct inquiries with a courteous, professional manner, while supporting daily operations.

This role requires strong organizational skills, proficiency in Microsoft Office, and the ability to maintain confidentiality while delivering exceptional customer service. It is an hourly, on-site position with comprehensive benefits and PTO.