Guest Experience Concierge Bellperson

Montage International; Utah; On-site; USD 17,000 - 25,000; Full time

Job summary

Montage International in Utah is seeking a Bellperson to join our luxury hotel team. The role centers on engaging guests throughout the property and managing the full-cycle guest luggage experience, while supporting leadership in delivering memorable experiences aligned with our values.

The ideal candidate brings at least two years of customer service experience, Excellent English, and a high school diploma. Luxury hotel experience and prior bell role are preferred.

Qualifications

• Two years of customer service experience required.
• Must be fluent in English (spoken and written).
• High school diploma or equivalent.
• Luxury hotel experience preferred.
• Prior Bell position experience preferred.

Responsibilities

• Assist with full-cycle guest luggage program.
• Deliver amenities and items to guest rooms on request.
• Provide knowledge about hotel rooms, services, and amenities to guests.
• Drive hotel vehicles for guest drop-offs/pick-ups when needed.

Skills

Customer service

English proficiency

Education

High School Diploma or equivalent

Job description

Montage International in Utah is seeking a Bellperson to join our luxury hotel team. The role centers on engaging guests throughout the property and managing the full-cycle guest luggage experience, while supporting leadership in delivering memorable experiences aligned with our values.

The ideal candidate brings at least two years of customer service experience, Excellent English, and a high school diploma. Luxury hotel experience and prior bell role are preferred.