Bellperson - Luxury Guest Experience & Luggage Concierge

Montage International; San Diego (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Montage International in San Diego, CA, seeks a Bellperson to engage guests and manage the full-cycle luggage experience, supporting the Rooms leadership team and contributing to guest satisfaction.

Requirements include at least two years of customer service, English proficiency, and a high school diploma. Luxury hotel experience and prior Bell roles are preferred. This on-site position offers hourly pay and opportunities to grow with a premier hospitality brand.

Qualifications

• Minimum of two years’ experience in customer service.
• Must be able to speak, read, write and understand English, the primary language used in the workplace.
• High School Diploma or equivalent.
• Luxury hotel experience preferred.
• Prior Bell position experience preferred.

Responsibilities

• Assisting with full-cycle guest luggage program
• Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed
• Working knowledge about hotel rooms, services and features and relaying information to guests
• Duties may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals

Skills

Customer service

English proficiency

Education

High School Diploma or equivalent

Job description

Montage International in San Diego, CA, seeks a Bellperson to engage guests and manage the full-cycle luggage experience, supporting the Rooms leadership team and contributing to guest satisfaction.

Requirements include at least two years of customer service, English proficiency, and a high school diploma. Luxury hotel experience and prior Bell roles are preferred. This on-site position offers hourly pay and opportunities to grow with a premier hospitality brand.