Luxury Guest Experience Bellperson

Montage International; Chicago (IL); Hybrid; USD 18.000 - 25.000; Vollzeit

Benefits dieser Stelle

401(k) retirement plan

Paid Time Off

Uniform dry cleaning

Free lunch per shift

Hotel discounts

Zusammenfassung

Montage International in Chicago is seeking a Bellperson to assist the Rooms leadership team and create exceptional guest experiences. You will manage the full-cycle luggage process, greet guests, deliver amenities, and help orient guests to their rooms.

Candidates should have at least two years of customer service, be fluent in English, and hold a high school diploma. The role offers a pay rate of $15.45 per hour, with benefits including 401(k), paid time off, and employee hotel discounts.

Qualifikationen

• Minimum of two years’ experience in customer service.
• Must be able to speak, read, write and understand English.
• High School Diploma or equivalent.
• Luxury hotel experience preferred.
• Prior Bell position experience preferred.

Aufgaben

• Assisting with full-cycle guest luggage program
• Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed
• Working knowledge about hotel rooms, services and features and relaying information to guests
• Duties may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals

Kenntnisse

Customer service

English proficiency

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Montage International in Chicago is seeking a Bellperson to assist the Rooms leadership team and create exceptional guest experiences. You will manage the full-cycle luggage process, greet guests, deliver amenities, and help orient guests to their rooms.

Candidates should have at least two years of customer service, be fluent in English, and hold a high school diploma. The role offers a pay rate of $15.45 per hour, with benefits including 401(k), paid time off, and employee hotel discounts.