Guest Experience Concierge

Wyndham; Vinton (VA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Employee Assistance Program

Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and support them from registration to checkout at our resort. You will provide information on the resort and area attractions, handle room rate quotes, and assist with reservations.

The role requires strong English communication, basic math, and cash handling skills. A customer‑friendly, detail‑oriented mindset helps you succeed in a fast‑paced environment.

Qualifications

• Proven ability to deliver friendly, guest‑facing service.
• Strong cash handling and basic math skills.
• Effective communicator with reading/writing in English.

Responsibilities

• Greet guests warmly and assist from registration to checkout.
• Guide guests through registration, issue unit keys and provide area information.
• Process cash and card transactions per procedures and balance receipts.

Skills

Customer service

Cash handling

Multitasking

Communication

Computer basics

English proficiency

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and support them from registration to checkout at our resort. You will provide information on the resort and area attractions, handle room rate quotes, and assist with reservations.

The role requires strong English communication, basic math, and cash handling skills. A customer‑friendly, detail‑oriented mindset helps you succeed in a fast‑paced environment.