Guest Services Concierge I

Travel Leisure Resort Development Inc; New Haven (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life insurance

Disability insurance

Paid time off

Volunteer time off

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and guide them from check-in to check-out. You will share information about the resort and local attractions, issue keys, and assist with reservations and quotes.

The role requires strong English communication, basic math, and cash handling skills, with the ability to multitask in a busy environment. Travel + Leisure Co. emphasizes an inclusive team culture and career growth.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in reading, writing and speaking English.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling procedures.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsibilities

• Greet guests warmly from registration to checkout.
• Provide information about the resort and nearby attractions.
• Provide room rate quotes and confirm reservations.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete cashier duties.
• Reserve and confirm reservations for individuals or groups.

Skills

Professional appearance

Excellent communication

Problem solving

Cash handling

Multitasking

Attention to detail

Basic computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests and guide them from check-in to check-out. You will share information about the resort and local attractions, issue keys, and assist with reservations and quotes.

The role requires strong English communication, basic math, and cash handling skills, with the ability to multitask in a busy environment. Travel + Leisure Co. emphasizes an inclusive team culture and career growth.