Guest Experience Concierge

schultehotelcareers; Village of Elmsford (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events/electronics/gym

Job summary

Schulte Hospitality Group is seeking a Guest Service Representative to warmly greet guests, assist with check-in/check-out, and provide outstanding service at our Elmsford location.

The role requires at least 1 year in front desk operations and strong communication and time-management skills. You will work in a dynamic hotel environment with opportunities for growth and a comprehensive benefits package.

Qualifications

• Minimum 1 year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum High School education.

Responsibilities

• Greets guests with personal recognition and warmth.
• Review arrival lists and prepare welcome amenities.
• Escort VIPs to rooms and check them in before arrival.
• Answer phones within three rings, answer questions or transfer as needed.
• Count cash, ensure proper cash handling and report discrepancies.

Skills

Guest service excellence

Effective communication

Time management

Problem solving

Basic computer skills

Education

High School education

1 year Front Desk Operations

Job description

Schulte Hospitality Group is seeking a Guest Service Representative to warmly greet guests, assist with check-in/check-out, and provide outstanding service at our Elmsford location.

The role requires at least 1 year in front desk operations and strong communication and time-management skills. You will work in a dynamic hotel environment with opportunities for growth and a comprehensive benefits package.