Guest Service Concierge – Front Desk

Oconee Chamber; New York, Northern (NY, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Schulte Hospitality Group in New York is seeking a Guest Service Representative to join our front desk team. You will greet guests, process check-ins/outs, and deliver exceptional service to ensure a memorable stay.

Responsibilities include answering calls, assisting guests with inquiries, and maintaining a welcoming reception area while following cash handling procedures and privacy standards.

Qualifications

• Minimum of one year in Front Desk Operations
• In-depth knowledge of hotel Front Desk operations
• Basic computer skills

Responsibilities

• Greets guests as they arrive with personal recognition
• Reviews arrival lists and prepares welcome amenities
• Escort VIPs to rooms and assist with check-in
• Answer phone within three rings and direct inquiries
• Handle cash with proper procedures and report discrepancies
• Keep front desk area clean and organized

Skills

Basic computer skills

Verbal and written communication

Education

High School diploma

Job description

Schulte Hospitality Group in New York is seeking a Guest Service Representative to join our front desk team. You will greet guests, process check-ins/outs, and deliver exceptional service to ensure a memorable stay.

Responsibilities include answering calls, assisting guests with inquiries, and maintaining a welcoming reception area while following cash handling procedures and privacy standards.