Front Desk Guest Experience Associate

The Inn at Stonecliffe; New York, Northern (NY, KY); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts

Job summary

Schulte Hospitality Group in New York is seeking a Guest Service Representative to greet guests, assist with check-in/check-out, and ensure a warm, personalized guest experience at the front desk. The role requires one year of front desk experience and solid communication skills.

The position offers full-time hours, competitive pay, and a comprehensive benefits package. Join a service-driven culture with opportunities for career growth, daily pay options, and a robust benefits program designed

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Strong written and spoken communication skills.

Responsibilities

• Greet guests with personal recognition.
• Assist with welcome amenities and VIP escort.
• Answer phones promptly and assist or transfer as needed.
• Handle cash and balance bank at start and end of shift.

Skills

Basic computer skills

Verbal and written communication

Guest service mindset

Education

High School diploma

Tools

Front desk software

Job description

Schulte Hospitality Group in New York is seeking a Guest Service Representative to greet guests, assist with check-in/check-out, and ensure a warm, personalized guest experience at the front desk. The role requires one year of front desk experience and solid communication skills.

The position offers full-time hours, competitive pay, and a comprehensive benefits package. Join a service-driven culture with opportunities for career growth, daily pay options, and a robust benefits program designed