Guest Experience Concierge

Getaway 4 Less LLC; Sevierville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Getaway 4 Less LLC in Sevierville, TN is seeking a Welcome Center Agent to greet guests and create a welcoming first impression. You will provide exceptional customer service, share local knowledge, and guide visitors to attractions and dining options to enhance their stay.

The ideal candidate is upbeat, attentive, and a team player who enjoys helping guests feel at home while multitasking in a fast-paced setting.

Qualifications

• Positive and uplifting demeanor.
• Exceptional customer service with a focus on guest experience.
• Ability to personalize interactions with guests.
• Team player with a collaborative spirit.
• Knowledge of local area attractions, restaurants and tourist spots.
• Strong sales and customer service skills.
• Attention to detail while multitasking.

Responsibilities

• Greet visitors and serve as the friendly face of the organization.
• Provide exceptional customer service and information to guests and visitors.
• Set a welcoming tone and contribute to a memorable guest experience.
• Engage with guests about local attractions and destinations.
• Collaborate with team members to ensure smooth guest flow and operations.

Skills

Positive demeanor

Exceptional customer service

Personalize interactions

Team player

Local attractions knowledge

Sales & customer service

Attention to detail & multi-tasking

Education

High School diploma or GED

Tools

Computers & basic computer skills

Job description

Getaway 4 Less LLC in Sevierville, TN is seeking a Welcome Center Agent to greet guests and create a welcoming first impression. You will provide exceptional customer service, share local knowledge, and guide visitors to attractions and dining options to enhance their stay.

The ideal candidate is upbeat, attentive, and a team player who enjoys helping guests feel at home while multitasking in a fast-paced setting.