Client Experience Concierge

SPS; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

SPS seeks a proactive Workplace Experience Ambassador to transform the office into a welcoming, seamless environment for clients, visitors and employees. You’ll be the morning warmth, the thoughtful touch, and the courteous wrap-up, blending hospitality with administrative coordination and personalized service.

Responsibilities include client engagement, concierge services, event support, workspace management, and continuous improvement.

Qualifications

• High School Diploma required; hospitality field preferred.
• Experience in client-facing or hospitality roles in a corporate setting.
• Strong communication, organization and problem-solving skills.
• Tech-savvy and proactive in a fast-paced environment.
• Professional, discreet, service-oriented demeanor.

Responsibilities

• Greet and welcome clients and guests with warmth and professionalism.
• Provide information, arrange services, and follow up on requests.
• Coordinate catering for meetings and office events.
• Maintain clean, welcoming common areas and restock supplies.
• Gather client feedback and identify service improvements.
• Be familiar with emergency procedures and guide guests safely.

Skills

Client-facing

Hospitality experience

Communication

Organization

Problem-solving

Proactive

Tech-savvy

Professional demeanor

Education

High School Diploma

Hospitality degree preferred

Job description

SPS seeks a proactive Workplace Experience Ambassador to transform the office into a welcoming, seamless environment for clients, visitors and employees. You’ll be the morning warmth, the thoughtful touch, and the courteous wrap-up, blending hospitality with administrative coordination and personalized service.

Responsibilities include client engagement, concierge services, event support, workspace management, and continuous improvement.