Guest Experience Concierge

Fairfield Inn and Suites NY Manhattan Financial District; New York (NY); Presencial; USD 35.000 - 45.000; Jornada completa

Descripción de la vacante

Fairfield Inn and Suites NY Manhattan Financial District is seeking a Front Desk Agent. This role is crucial for managing guest check-ins and check-outs, ensuring proper billing, and addressing guest inquiries to provide maximum guest satisfaction. The ideal candidate will possess strong organizational skills, proficiency in Microsoft Office, and an outgoing personality. Responsibilities include handling room assignments, maintaining billing records, and assisting with any guest requests. Join us in creating memorable experiences for our guests.

Formación

• Must have strong organizational skills and ability to prioritize duties.
• Proficiency in Microsoft Office with an emphasis on Word, PowerPoint, and Excel.
• Ability to read and write clearly and accurately.

Responsabilidades

• Check in and out guests.
• Verify customer credit and payments.
• Manage room assignments and records.

Conocimientos

Outgoing personality

Logical thinking

Clear communication

Mathematical skills

Organizational skills

Herramientas

Microsoft Office Professional

Descripción del empleo

Fairfield Inn and Suites NY Manhattan Financial District is seeking a Front Desk Agent. This role is crucial for managing guest check-ins and check-outs, ensuring proper billing, and addressing guest inquiries to provide maximum guest satisfaction. The ideal candidate will possess strong organizational skills, proficiency in Microsoft Office, and an outgoing personality. Responsibilities include handling room assignments, maintaining billing records, and assisting with any guest requests. Join us in creating memorable experiences for our guests.