Guest Experience Concierge - Front Desk

Fairfield Inn & Suites Hinesville, GA; Hinesville (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Dental insurance

Vision insurance

Life insurance

Disability insurance

Hospital indemnity

Flex spending account

Incentives

Employee lunches

Associate awards

Job summary

Fairfield Inn & Suites Hinesville, GA is seeking a Front Desk Agent to warmly greet guests, manage check-in/check-out, and provide information about local services. You will handle reservations, process payments, and coordinate with housekeeping to ensure room readiness.

The role emphasizes strong communication, professional presentation, and the ability to respond quickly to guest needs in a busy hotel environment.

Qualifications

• Excellent guest service and communication skills.
• Ability to handle guest requests and inquiries.
• Professional appearance and demeanor.

Responsibilities

• Greet and assist guests during check-in and check-out.
• Provide information about hotel policies, services and local area.
• Enter and manage reservations in the computer system.
• Process guest payments and balance cash drawers.
• Coordinate with housekeeping on room status and availability.

Skills

Customer service

Guest relations

Communication

Job description

Fairfield Inn & Suites Hinesville, GA is seeking a Front Desk Agent to warmly greet guests, manage check-in/check-out, and provide information about local services. You will handle reservations, process payments, and coordinate with housekeeping to ensure room readiness.

The role emphasizes strong communication, professional presentation, and the ability to respond quickly to guest needs in a busy hotel environment.