Guest Experience Concierge

Aimbridge Hospitality; Mount Laurel Township (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent to join their team at the Residence Inn in Mount Laurel Township. The role involves providing exceptional guest service, managing check-ins and check-outs, and handling reservations smoothly. Ideal candidates should be friendly and possess strong communication skills.

This full-time position offers a competitive benefits package after a waiting period, including medical coverage, daily pay, and retirement plan options. Candidates with hotel experience are preferred but not required.

Qualifications

• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Ensure guest satisfaction through exceptional service.
• Communicate effectively with guests and team members.
• Resolve issues quickly and efficiently.
• Manage multiple tasks in a fast-paced environment.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent to join their team at the Residence Inn in Mount Laurel Township. The role involves providing exceptional guest service, managing check-ins and check-outs, and handling reservations smoothly. Ideal candidates should be friendly and possess strong communication skills.

This full-time position offers a competitive benefits package after a waiting period, including medical coverage, daily pay, and retirement plan options. Candidates with hotel experience are preferred but not required.