Guest Experience Concierge

Landers Auto Group; Little Rock (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Short/Long Term Disability

401k with Match

HSA/Flexible Spending

Paid Vacation

Growth Opportunities

Paid Training/OME Certification

Job summary

Landers Auto Group is seeking a Service Consultant to maintain an exceptional customer experience in our service department. The role focuses on directing the drive lane, coordinating technician time, and delivering concierge-level service to guests.

This position emphasizes professional presentation and strong communication with customers and teammates. The ideal candidate demonstrates attention to detail, excellent time management, and the ability to lead others while maintaining a friendly,

Qualifications

• Detail-oriented with strong organizational skills.
• Ability to lead and manage others.
• Excellent written and verbal communication.
• Professional, well-groomed appearance.

Responsibilities

• Oversee drive lane to ensure prompt, courteous service.
• Distribute work efficiently to maximize tech time sales.
• Provide concierge-level service with above-and-beyond efforts.

Skills

Attention to detail

Time management

People management

Communication skills

Professional appearance

Job description

Landers Auto Group is seeking a Service Consultant to maintain an exceptional customer experience in our service department. The role focuses on directing the drive lane, coordinating technician time, and delivering concierge-level service to guests.

This position emphasizes professional presentation and strong communication with customers and teammates. The ideal candidate demonstrates attention to detail, excellent time management, and the ability to lead others while maintaining a friendly,