Customer Experience Advisor

Landers Auto Sales Inc; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Disability coverage

401k with match

HSA / FSA

Paid vacation

Growth opportunities

Paid training

Job summary

Landers Auto Sales Inc. is seeking a Service Consultant to enhance the customer experience by managing the drive lane, allocating technician time efficiently, and delivering above-and-beyond service. You will work within a team to maintain high service standards in a fast-paced environment.

The role emphasizes professional appearance, strong communication, and the ability to lead by example in a busy dealership setting.

Qualifications

• Detail-oriented with exceptional organizational and time-management skills.
• Demonstrated ability to manage others.
• Exceptional written and verbal communication skills.
• Professional, well-groomed appearance.

Responsibilities

• Oversee drive lane to ensure prompt, courteous, and effective service.
• Ensure daily inventory of tech time is consistently sold by efficiently distributing work.
• Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer.

Skills

Detail orientation

Time management

People management

Written & verbal communication

Job description

Landers Auto Sales Inc. is seeking a Service Consultant to enhance the customer experience by managing the drive lane, allocating technician time efficiently, and delivering above-and-beyond service. You will work within a team to maintain high service standards in a fast-paced environment.

The role emphasizes professional appearance, strong communication, and the ability to lead by example in a busy dealership setting.