Guest Experience Concierge

Intuit; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Health benefits

Paid time off

Employee Stock Purchase Plan

Job summary

Intuit is seeking an in-person Customer Advisor who delivers a high-touch hospitality experience for TurboTax customers. You will greet guests, listen carefully to understand their needs, and connect them with the right service or expert within the TurboTax network.

This role emphasizes warmth, trust, and a proactive approach to helping clients feel confident. The position is year-round, non-exempt, with seasonal variations.

Qualifications

• 3+ years in hospitality or customer-facing roles.
• High school diploma or GED.
• Excellent communication and empathy.

Responsibilities

• Warmly greet customers and set a welcoming tone.
• Understand customer needs and guide to the right service.
• Assist customers through the full experience from arrival to hand-off.
• Follow up to ensure questions are resolved.

Skills

Hospitality

Customer service

Guest relations

Education

High school diploma

Job description

Intuit is seeking an in-person Customer Advisor who delivers a high-touch hospitality experience for TurboTax customers. You will greet guests, listen carefully to understand their needs, and connect them with the right service or expert within the TurboTax network.

This role emphasizes warmth, trust, and a proactive approach to helping clients feel confident. The position is year-round, non-exempt, with seasonal variations.