Guest Experience Clerk — Flexible Hours & Growth

Kroger; Madison (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee assistance program

Discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Madison, WI seeks a front-end operations professional to deliver top-notch service and maintain a welcoming shopping environment. You will coordinate front-end tasks, assist customers, and help meet sales and efficiency goals while ensuring compliance with policies and safety standards.

Ideal candidates bring strong interpersonal and math skills, a friendly demeanor, and the ability to work well in a fast-paced setting. Flexible scheduling is often available.

Qualifications

• High school diploma or GED required.
• 6 months related experience or training, or equivalent combination.
• Strong customer service and math skills.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant environment.
• Provide friendly and efficient customer service with sincerity and respect.
• Greet customers and assist with products, loading items and retrieving out-of-reach items.
• Anticipate customer needs and resolve issues to strengthen loyalty.
• Oversee front end operations to meet sales, profit and labor goals.
• Ensure front end cleanliness, maintenance and safety.
• Train and coach associates on front end policies and procedures.
• Communicate pricing discrepancies to the pricing coordinator.

Skills

Teamwork

Interpersonal skills

Customer service

Mathematics

Communication

Fast-paced

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Kroger in Madison, WI seeks a front-end operations professional to deliver top-notch service and maintain a welcoming shopping environment. You will coordinate front-end tasks, assist customers, and help meet sales and efficiency goals while ensuring compliance with policies and safety standards.

Ideal candidates bring strong interpersonal and math skills, a friendly demeanor, and the ability to work well in a fast-paced setting. Flexible scheduling is often available.