Customer Experience Clerk — Front End & Checkout

Kroger; Town of Sun Prairie (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Employee assistance program

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Town of Sun Prairie, WI is seeking a customer-focused associate to greet and help shoppers, and to process checkout transactions accurately at the lane. You will operate the POS system, manage various tender types, and ensure cleanliness and safety while upholding store policies.

Ideal candidates have experience as a bagger or courtesy clerk, with ability to handle stressful situations and basic math.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the POS system and handle tenders (cash, checks, credit/debit, SNAP EBT, WIC, coupons) per policy.
• Adhere to cash handling limits and work to reduce loss.
• Follow guidelines for restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies and follow store policies for stamps, gift cards, and coupons.
• Stay current with ads and promotions; adhere to food safety regulations.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and notify relevant departments for repairs.
• Create a welcoming environment and assist customers across departments.
• Follow all laws and company guidelines; work cooperatively in a fast-paced setting.

Skills

Handle stressful situations

Basic math proficiency

Bagger/Courtesy Clerk experience

Job description

Kroger in Town of Sun Prairie, WI is seeking a customer-focused associate to greet and help shoppers, and to process checkout transactions accurately at the lane. You will operate the POS system, manage various tender types, and ensure cleanliness and safety while upholding store policies.

Ideal candidates have experience as a bagger or courtesy clerk, with ability to handle stressful situations and basic math.