Customer-First Grocery Clerk

The Kroger Co.; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Madison, WI is seeking a Grocery Clerk to deliver outstanding customer service, maintain a safe and clean store environment, and support sales and profit goals in the department.

You will help customers, stock shelves, and follow quality and safety standards to ensure a positive shopping experience. Responsibilities include assisting customers, promoting specials, checking freshness, and maintaining accurate pricing and labels while working in a fast-paced retail setting.

Qualifications

• Customer service skills required.
• Effective communication with customers and team members.
• Knowledge of basic math for transactions and counting.

Responsibilities

• Grocery Clerk helps customers discover items they inquire about.
• Informs customers of specials and recommends items to meet their needs.
• Check product quality to ensure freshness and review sell-by dates.
• Provide customers with fresh and non-perishable products they ordered.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions and comply with safety guidelines.
• Answer questions and make product recommendations to customers.
• Follow safety procedures and maintain temperature logs where required.

Skills

Customer Service

Effective communication

Basic math

Job description

The Kroger Co. in Madison, WI is seeking a Grocery Clerk to deliver outstanding customer service, maintain a safe and clean store environment, and support sales and profit goals in the department.

You will help customers, stock shelves, and follow quality and safety standards to ensure a positive shopping experience. Responsibilities include assisting customers, promoting specials, checking freshness, and maintaining accurate pricing and labels while working in a fast-paced retail setting.