Guest Experience Champion — Gym Front Desk

Crunch Fitness - Undefeated Tribe; The Woodlands (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

PTO

Subsidized health insurance coverage (

Basic Life and AD&D

HSA

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe in The Woodlands, TX is seeking a friendly Member Services Representative to greet members, handle front desk duties, and drive membership sales while delivering exceptional service.

You'll promote club programs (tanning, group fitness, childcare), maintain a clean, grand-opening ready environment, and support enrollment targets with a positive, energetic attitude across all shifts.

Qualifications

• Minimum 1 year of service-oriented experience preferred.
• Strong customer service orientation with excellent communication skills.
• Ability to handle front desk operations and member interactions.

Responsibilities

• Greet members and guests with enthusiasm; manage front desk check-in.
• Assist with membership sales, promotions, and program enrollments.
• Promote club amenities (tanning, group fitness, childcare) and events.
• Maintain a clean, organized front desk and lobby area.
• Support opening/closing duties and ensure service levels are met.

Skills

Customer service

Communication

Sales

CPR/AED

Education

High school diploma

Job description

Crunch Fitness - Undefeated Tribe in The Woodlands, TX is seeking a friendly Member Services Representative to greet members, handle front desk duties, and drive membership sales while delivering exceptional service.

You'll promote club programs (tanning, group fitness, childcare), maintain a clean, grand-opening ready environment, and support enrollment targets with a positive, energetic attitude across all shifts.